Refund Policy

This Refund Policy applies to purchases of subscriptions and services made through Bleezur.ai (the “Services”) by Mitram Inc. (“Mitram”, “we”, or “us”). By purchasing a subscription, you agree to the terms of this policy.

Payments for Bleezur.ai are processed by Stripe, Inc. Billing questions and refund requests are handled by Mitram Inc.

1. Refund period

We offer a 14-day money-back guarantee. If you are not satisfied with your purchase, you may request a full refund within 14 days of your order date.

2. How to request a refund

To request a refund, contact our support team at bizdev@bleezur.com. Please include your order reference or the email address used at checkout so we can locate your purchase.

3. Eligibility

Refunds are available for purchases made directly through Bleezur.ai. To qualify, the refund request must be submitted within 14 days of the original order date. Refunds are issued for the original purchase price and do not cover any third-party fees or currency conversion charges that may have been applied by your payment provider.

4. Refund method and timing

Approved refunds are processed to the original payment method used for the purchase. Processing times may vary depending on your payment provider and typically take 5 to 10 business days.

5. Subscription cancellation

You may cancel your subscription at any time through your account settings. Canceling a subscription stops future billing. Refunds for past payments are handled in accordance with this 14-day refund policy.

6. Contact us

If you have questions about this Refund Policy, please contact us at bizdev@bleezur.com.

This Mitram Inc. Refund Policy is effective as of Nov 1, 2025.